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Putting our customers first is our mantra. We don’t see it as a them and us situation, but as a partnership and ongoing relationship that we have with our customers. Customer service is something everyone throughout the business, from drivers, to operatives, to office staff, are proud to be part of.
Don’t just take our word for how well we look after our customers through our customer service. Our customers pay testament to how happy they are with our carbon neutral and reliable service – check out testimonials from here.
Additionally, we’ve been recognised through a recent award for Customer Service for outstanding customer service, as we were presented with the prestigious ‘Customer Focused Business of the Year‘ award.
Our tailored solutions give customers peace of mind that whatever their industry, location, or requirements we can work together to develop a solution. Ongoing our account management team ensure continuous improvement using all the latest technology.
Management information, reporting and feedback are all proof that working with B&M Waste Services has reduced your business’ impact on the environment as well as decreased your waste management costs. Our bespoke environmental reports not only show the different waste streams your business has output, but also demonstrates the level of diversion from landfill through recycling. They also show you how much carbon your business has saved through using our Carbon Neutral service, demonstrating this in terms of number of trees saved, or car miles driven.
“Nothing is too much trouble, there was a vast amount of waste to removed, but the job was done with such efficiency, thank you on behalf of Elite” Elite Cleaning and Environmental Services
“We have total confidence that we are receiving the best value service with a reputable and recycling-focused supplier who understands the needs of our business and act professionally to alleviate the worry out of our waste management” – 110 Bishopsgate
“Working with B&M Waste Services has improved our environmental performance and assisted us with making the best use of our limited space.” – 110 Bishopsgate
“The driver for B&M’s Hazardous Waste services was very helpful and professional” – Vanguard Logistics
“ The green and red bag waste system works and it works really well and we are actually saving money on the budget that has been set” – Iceland
“We have been able to set targets for the Environmental team to reduce and recycle our waste materials” – Iceland
“The waste compound has never looked so clean, tidy and organised” – Iceland Manufacturing Ltd
“This initiative is having major impacts on student responsibility for waste and recycling” – University of Chester
“Recycling objectives set by the university are already being met and in some areas surpassed” – University of Chester
“B&M’s customer service was consistently excellent and I was particularly welcomed” – University of Chester
“Seamless process which had minimal impact on the college” – Wigan & Leigh College
“One of the main reasons we chose B&M was their flexibility and willingness to work in partnership” – Wigan & Leigh College
“Since B&M’s appointment, we have seen savings in our waste costs and recycling results have shown a significant increase” – Wigan & Leigh College
“The B&M staff spoke with confidence about the waste streams and segregation” – Alstom Transport
“I toured the waste area and was very impressed with the layout and waste segregation – the detail was very impressive” – Alstom Transport
“Nothing is too much trouble and the B&M team are always friendly, reliable and willing to help. We get a great service which removes the worry out of remaining compliant.” – ARCH Initiatives
“The regular secure shredding service we receive from B&M has been efficient and effective. We also regularly clear out our archives and B&M help with these one off jobs as well.” – ARCH Initiatives
“B&M has helped us to improve our environmental performance and reduce our costs” – First Milk
“In our recent Ofsted inspection the school was praised for its clean and safe environment” – Parrs Wood High School
“very friendly and helpful” – Rachel Dennis Hairdressing
“reliable and a pleasure to deal with” – Airflow Measurements
“very helpful, can’t do enough” – Cash Converters, Eccles
“Always friendly, polite and professional” – BskyB Ltd, St Helens
“With B&M we know that we are taking advantage of the latest waste innovations.” – Aintree Hospital
“The partnership with B&M has helped reduce our waste management costs and improve efficiency.” – Aintree Hostpital